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Simplify operations

Improve efficiency with AI-powered chatbots and automated workflows.
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How we help, in numbers

95%
Global coverage
25B+
Messages sent
160M+
Recipients
5000+
Customers
Use cases
Notifications, alerts, and reminders
Keep your customers up-to-date on delivery, transaction, and service status. Learn More
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Authentication and verification

How Unifonic helped SPL

Saudi Arabian postal firm SPL launched a digital assistant on WhatsApp for more effective customer service and accurate deliveries, while cutting business costs and expanding its services.
Discover their story
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50%
Reduction in call centre wait times attributable to WhatsApp
90%
inquiries resolved within WhatsApp
30%
increase in response times
75%
Reduction in costs attributable to WhatsApp

Automated workflows

Design, develop, and deploy multi-channel communication workflows without coding. AI-powered chatbots
Faster resolution times and more efficient customer service are achieved through our AI-powered chatbot, which uses advanced generative AI models, including ChatGPT. Multi-channel
Ensure your messages reach the right people at the right time and on the right platform to optimize your processes.

Built for
your business and function

Retail
Finance
Transport
Healthcare

Retail

Our platform integrates with ecommerce platforms and offers low-code automation and messaging tools to easily build secure customer journeys. Verify shoppers, automate confirmations, and offer live order tracking.
Learn more
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Get started with Unifonic today

Get in touch
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