Transform the healthcare experience

Build patient-centered relationships and streamline communication from first appointment to post-op care.
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World-class speed, quality and reliability

95%
Global coverage
25B+
Messages sent
160M+
Recipients
5000+
Customers
Use cases
Boost new patient appointments with virtual triage
Empower patients to quickly book appointments and receive autonomous symptom checks through a user-friendly chatbot. Learn More
24/7 multi-language support
Automate post-care

Self-serve chatbot

Automating customer support on their preferred channel and language improves the overall experience and reduces the load on agents by up to 20 times. Live chat
Personalized healthcare support is essential and the bot to live agent handover is seamless. Agents can provide customized support to each patient with a central view of conversations across channels.
Omnichannel messaging
Connect with, and share important medical information or updates with your patients. With easy to use tools, such as Multichannel Campaigns and Flow Studio, and access to multiple channels such as WhatsApp, Messenger, SMS, email, push and voice messaging, you can connect with your patients on their preferred channel.

Built for
your function

Customer Service

Marketing

Advertise self-serve channels, for medical FAQ’s over social and digital channels, with click to WhatsApp for immediate engagement.I
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Get started with Unifonic today