Automating customer support on their preferred channel and language improves the overall experience and reduces the load on agents by up to 20 times. Live chat
Personalized healthcare support is essential and the bot to live agent handover is seamless. Agents can provide customized support to each patient with a central view of conversations across channels. Omnichannel messaging
Connect with, and share important medical information or updates with your patients. With easy to use tools, such as Multichannel Campaigns and Flow Studio, and access to multiple channels such as WhatsApp, Messenger, SMS, email, push and voice messaging, you can connect with your patients on their preferred channel.
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