Transform community engagement

Chatbots

Deploy a chatbot to automate interactions across channels and platforms - reducing overheads & reducing response time. Live chat
Provide service agents with a unified view of conversations across multiple channels, enabling them to offer quick and contextual service. Integrations
Streamline interactions with native integration across 100 CRM and business apps, a library of APIs, and no-code tools.
Interactive Voice Response (IVR)
Setup a service hotline on the fly to manage special events, emergencies and initiatives. Provide guidance over an automated voice message, or deflect to a channel where they can chat with a live or virtual agent. Two-Factor Authentication (2FA)
Enable 2FA to verify identities and applications with a secure platform that is certified and compliant with Meta, CST regulations, ISO Information Security Management, Security scorecard and more. Multi-channel
With no-code tools like Multichannel Campaigns and Flow Studio, you can connect with customers on WhatsApp, Messenger, SMS, email, push and voice, and have conversations on their preferred channel.