The
AI platform
for every conversation.

Build personalized omnichannel customer engagement powered by AI. It’s easy.

World-class speed, quality and reliability

95%

Global coverage

25B+

Messages sent

160M+

Recipients

5000+

Customers

Our channels

SMS

90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.

Explore SMS

Send notifications, customer service messages and essential information and get instant feedback on WhatsApp.

Explore Whatsapp

Webchat

Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.

Explore Webchat

Messenger

Automate inbound Messenger conversations to drive sales and provide customer support.

Explore Messenger

Push

Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.

Explore Push Notification

Voice

Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.

Explore Voice

How Xcoun helped Egypt Post

Egypt postal firm launched a digital assistant on WhatsApp for more effective customer service and accurate deliveries, while cutting business costs and expanding its services.

Discover their story

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50%

Reduction in call centre wait times attributable to whatsapp

90%

inquiries resolved within WhatsApp

30%

increase in response times

75%

Reduction in costs attributable to WhatsApp

Transform the way you
communicate

Automation made easy

A seamless solution for better workflows. Access pre-built templates that help to implement popular use-cases such as abandoned cart reminders, sending OTPs, and triggering chatbot automation.

Explore Flow Studio